I’m having trouble accessing Module 4 assessment. The only thing not checked off is the Mod 4 training manual. I went through the whole thing by clicking through all the pages. I have the manual printed out so I do not need to read it on the screen. Is there a better way to do this?

The tests are visible, but will appear grey and will not be accessible, unless the preceding module of the training course has been completed. This is to allow us to track progress to ensure that all the course materials are being covered in the training. The recorded lessons don’t have to be completed to access the tests since many attendees use the link, but the module of the training manual has to be completed to unlock the test. The manual covers much more information than the live lessons, and many of the test questions cover content from the manual.

The system is set to register the module as completed when it’s 90% completed, in case it doesn’t register the last page. If it’s not marking the element as completed it might be from an internet connectivity issue. Please also stay on the last page for at least 1 minute so it can register the module as completed.